jadbazz | Privacy Policy — How We Protect Your Data

1 Introduction

Jadbazz (jadbazz.pro) is a world-class online gaming platform serving users in Bangladesh and across the globe. We believe every member's personal data belongs to them. Jadbazz collects only the information strictly necessary to deliver our services and maintain security.

This Privacy Policy explains what data Jadbazz collects, how it is used, who it is shared with, and what steps are taken to keep your data secure. It forms an integral part of our Terms and Conditions.

This Privacy Policy was last updated in January 2026. Jadbazz reserves the right to amend this policy at any time. Members will be notified of any changes by email.

2 What data we collect

Jadbazz collects your information in several ways. The table below provides full details:

Type of Information	Example	Purpose of Collection
Identity Information	Name, date of birth, national ID	KYC verification and age confirmation
Contact Information	Email, phone number, address	Account management and support
Financial information	Mobile banking number, transaction history	Payment Processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Gaming Information	Betting history, win and loss records	Responsible Gaming Monitoring
Cookies and tracking	Session data, preference settings	Improving User Experience

We never We do not store your full payment card number, PIN, or OTP. This information goes directly to the payment provider.

3 How we use your data

Jadbazz uses your data for specific, defined purposes only. We never use your information beyond what is necessary.

Account management: For verifying your registration, securing your login, and managing your account overall.
Service Delivery: For gaming services, payment processing, and bonus distribution.
Customer Service: For resolving your issues and handling complaints.
Security: To detect fraud, prevent money laundering, and block unauthorized access.
Responsible Gaming: To identify signs of problem gambling and provide the necessary support.
Legal obligations: To meet regulatory requirements and maintain legally required records.
Service Improvement: Anonymous statistical analysis to improve the platform experience.

For Marketing Purposes: We send promotional emails or messages only to members who have given consent at registration or through their account settings. You can unsubscribe at any time.

4 Data Sharing & Disclosure

Jadbazz never sells your personal data. However, limited information may be shared in certain circumstances:

Payment Provider: Only the information required to complete transactions with mobile banking partners such as bKash, Nagad, and Rocket.
Game Provider: Minimum data shared with third-party game software companies for the purpose of operating games.
Legal authorities: With regulatory bodies as required by court orders, government investigations, or international law.
Cybersecurity: Necessary information shared with specialist security firms for fraud prevention.

A strict confidentiality agreement is in place before any data is shared with a third party. They may only use the data for the specified purpose.

5 Cookie Policy

Jadbazz uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
Functional cookies: To remember your language preference and theme settings. These are optional.
Analytics Cookies: For collecting site usage statistics. All data is anonymized.

You can delete or disable cookies at any time through your browser settings. Note that some features may become limited as a result.

6 Data Protection Measures

Jadbazz follows the highest industry standards to protect your personal data. Our security layers include:

256-bit SSL/TLS Encryption: All data transmissions are encrypted.
Firewall Protection: Advanced firewall and DDoS protection.
Two-Factor Authentication (2FA): An additional layer of security at login.
Regular Audits: Regular audits conducted by third-party security experts.
Restricted Access: Role-based access control — staff access to data is granted on a need-to-know basis.
Data Backup: Encrypted backups stored in secure locations.

In the Event of a Data Breach: In the event of a security breach, we will notify affected members within 72 hours and take prompt corrective action.

7 Data Retention Period

Jadbazz retains your data only for as long as necessary. Where legal obligations apply, data is kept for the required statutory period.

Account information: For the full duration the account is active, and for 5 years after closure.
Transaction Records: 5 to 7 years in accordance with anti-money laundering laws.
KYC documents: Up to 5 years after account closure.
Gaming Logs: 2 years to facilitate dispute resolution.
Cookies Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

8 Your data rights

You have clear rights over your personal data at Jadbazz:

Right to Access

You have the right to know what data we hold about you and to request a copy.

Right to Rectification

You have the right to request corrections to any inaccurate or incomplete information.

Right to Deletion

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances.

Data Portability

The right to receive your data in a structured, machine-readable format.

Right to object

The right to object to your data being used for marketing or research purposes.

To exercise any of these rights, contact our customer support team. We will respond to your request within 30 business days.

9 Minor privacy protection

Jadbazz strictly prohibits account registration for anyone under 18. We do not knowingly collect or store personal data from minors.

Age verification is mandatory at the time of registration.
Proof of age must be submitted as part of the KYC process.
If a user is identified as a minor, their account will be immediately suspended and all associated data will be deleted.
If a parent believes their child has created an account, please contact us immediately.

To help protect minors, Jadbazz encourages the use of parental control and age verification software.

10 Third-Party Links & Services

The Jadbazz platform integrates third-party game providers and payment gateways. These providers maintain their own privacy policies.

When visiting a third-party game platform, that platform's own policies will apply.
When accessing a payment gateway, the terms and conditions of that service will apply.
Jadbazz is not responsible for the privacy practices of third parties.
Third parties engaged through our partnerships are contractually required to adhere to our standards.

We always recommend reading the privacy policy of any third-party service before you use it.

11 Policy Updates

Jadbazz reserves the right to update this Privacy Policy at any time. Depending on the nature of the change, we will take the following steps:

Minor Changes: Published on the website with the date of update.
Major Changes: Active members will be notified by email at least 14 days in advance.
Significant Changes: Consent is obtained at the time of login.

Continued use of Jadbazz after any policy change will be considered acceptance of the updated policy. If you disagree with the changes, you have the right to close your account.

12 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team:

Email: [email protected]
Response Time: 3 to 5 business days (24 hours for urgent cases)
Live Chat: Log in to the site and reach us directly via the support chat

Our customer support team is available around the clock. We take any privacy-related concerns you have seriously.

Jadbazz Privacy Policy

How we protect your data

SSL encryption

Your Data Is Never Sold

Secure Servers

Limited Data Access

Right to Erasure

Regular Security Updates

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